Pull down Tools, then
E-mail Accounts. Make sure the dot is next to View or
change existing
e-mail account. Click
Next.
Under Name, make sure the account you want to verify the settings
for is highlighted. Click Change....
Make sure the dot is next to POP3. Click Next.
Instructions for your correct settings are in Steps 3-9 above.
If all you settings are correct and you're still having a problem
reading/sending e-mail, especially if you're getting disconnected after
reading or sending messages or it's not sending messages, pull down
Tools,, then select
Options, then click the Mail Setup tab. Make sure Send
immediately when connected (which is in the Send/Receive
section) is checked. Also make sure Hang up when finished with
a manual Send/Receive is UNchecked. If any changes are made,
click Apply, then click OK.
It is also strongly advised that your e-mail software doesn't
automatically check for mail, or if it does so, to not do it too
frequently. Don't worry, you can still manually check for mail
as often as you need. To check this setting, pull down Tools,
Options,
Mail Setup, that you click the Send/Receive button in the
Send/Receive section, that both boxes for Schedule an
automatic
send/receive every n minutes (one is in the Setting for group
"All Accounts", the other is in the When Outlook is Offline), be
UNchecked. (Don't worry, you can still manually check for messages
when you need. UNchecking this option means Outlook won't automaticaly
check for mail while you're working on mail, which can mess up your
mailbox.)
If any changes are made, click Apply, then click OK.
If your mailbox is overly full, it's probably because mail is being left
on the server for too long. Go to Tools,, then Email
accounts. Make sure the button is next to View or change existing
e-mail accounts. Click Next. Click Change. Click
More Settings. Click Advanced. Under Delivery, you
may opt to never leave mail on the server by leaving the box next
to
Leave a copy of messages on the server unchecked, or you may
opt to leave a copy of messages on the server for a certain number of days
by checking the box next to Leave a copy of messages on the server
and the box next to Remove from server after a certain number of
days. You may also opt to remove the messages from the server when
the Deleted Items are deleted by checking the box next to Remove
from
server when deleted from 'Deleted Items'.
If all your settings are correct and you're still having a problem
reading/sending e-mail, close out of
all applications and reboot your computer. Connect again and try your
mail again. If you still have a problem or get an error message, note the
problem/message, then call our office (651-681-8018).
If you're online and just have a question, you can
contact us.
ONCE YOUR CONFIGURATION IS COMPLETE, DON'T FORGET TO BACK-UP YOUR
SYSTEM!
